Keeping you Safe

The coronavirus is affecting every aspect of our lives. First and foremost, we hope you are staying safe and sane at home and washing your hands. 

We are still open and shipping orders out! We’re taking extra precautions because of COVID-19, including cleaning and distancing.

This, and with the restructured hours of local shipping operations (Royal Mail and DPD) your orders take a bit longer to be dispatched. We are doing everything we safely can to get back to a shorter turnaround time.

We’re so sorry for the inconvenience. These precautions are necessary for the safety of our team and our customers.

We’re currently shipping orders 4 days a week. Thank you for your patience and support during this time! 

Here is what Refresh Tea & Soap Co is doing to safely meet demand.

  • We’ve always been a clean workplace, but we have ramped up our efforts by using NHS-recommended bleach water solutions and increasing the frequency of wiping down every surface.
  • Anyone that has to take time off for any reason related to the COVID-19 virus has an excused absence from work, with jobs waiting for them when they return.
  • Hand washing, given that we all work for a company that sells a lot of soap, has always been a big deal. In accordance with health and safety recommendations, our employees must wash their hands every time they enter the building, pass a sink, eat, or touch a doorknob.
  • We continue to put out instructional videos on our YouTube channel for full tutorials on products and how you can keep yourself safe from afar.

Please stay safe and healthy. If you have any questions or concerns, please reach out to info@loveatfirstlather.co.uk.

Keep washing your hands,
Ashley

 

hands under water